Friday, April 2, 2010
Special Orders
It is rare or unheard of for a company to offer its customers the ability to place an order for a pattern created in years past, especially in the dinnerware and bakeware lines. Most companies produce only a few patterns a year and then just when you have made a purchase and are looking to add additional items, you find out that the patterns have been discontinued! Well, not with Polish Pottery from Ceramika Artystyczna. There are over 4000 patterns and none of them have been discontinued! Recently I had a customer ask if the pottery was just stored in a warehouse and pulled when we placed a order. No, that is not the case, all of the pottery is formed, hand stamped, hand painted, glazed and inspected after they receive our order. So you can see why it takes longer than we would like. Once the pottery has been specially made for you then it must journey from Poland to a port in the U.S. The journey is a long one; it takes 3 to 4 weeks by water. Once it hits land it again it must clear customs and be trucked via FedEx freight to Texas. Once we have the pottery in our possession we unpack and inspect each individual piece before we contact you. You can see how it sometimes takes 6 months or more for your custom order to arrive, but it is well work the wait as many of our customers have said. If you have a pattern you prefer and would like to add more pieces of that pattern just email or call us to place your order. We would be happy to help you complete your collection, even one piece at a time.
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